E.On Centre To Close In Rayleigh

(BBC) – ENERGY COMPANY E.On has announced the closure of a call centre in Essex, in June, with the loss of 600 jobs.

The site in London Road, Rayleigh, will shut completely and 200 other jobs will go in IT support and energy services.

The company said that it wanted to “streamline” its customer service operations by “creating centres of excellence” elsewhere in the UK.

The union Unison described the plans as a “bitter blow that will hit families in Rayleigh hard”.

Graham Bartlett, managing director of E.On’s retail business, said: “The decision to close the Rayleigh site was not a move that we’ve taken lightly.

“But the fact of the matter is that our retail business has only just returned to profit after years of loss-making and, to ensure we can continue to do that, we have to make these tough choices.”

General secretary of Unison union Dave Prentis said: “This announcement will come as a bitter blow and a terrible shock to call centre workers at E.On.

“Every redundancy is a personal tragedy, and the loss of hundreds of jobs will hit families in Rayleigh hard.

“They could run a call centre from anywhere, so could choose to keep these jobs in Rayleigh.”

The union wants to have a meeting with the company and has called on the government to help save the jobs.

E.On has said it will offer relocation packages and hopes some people will take voluntary redundancy.

The company currently employs 16,000 people in the UK.

… (22/04/2010) – Rayleigh Call Centre Closure Confirmed

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